Frequently Asked Questions

Toeluna shoes come in US women's sizes 2.5–13.5 and US men's sizes 1–11.5. Each size is listed as women's and men's, for example W 8 / M 6.5. See our Size Guide. If you're between sizes or unsure, email us before ordering and we'll help you choose.

Toeluna shoes are lightweight, casual slip-ons designed for everyday walks, errands and travel. They are not athletic, hiking or medical footwear.

Please follow the care label inside your shoes. For light everyday marks, gently wipe the upper with a soft, damp cloth.

Shipping is free on all US orders. Orders ship from our fulfillment partner in China, usually within 1–3 business days, and typically arrive about 7–14 business days after dispatch. You'll receive a tracking number by email. See our Shipping Policy.

Yes. You can request a return or exchange within 30 days of delivery for unworn shoes in their original condition. Return shipping is paid by the customer unless the item arrived defective, damaged or incorrect. Email us at info@toeluna.com with your order number to start. See our Returns & Refund Policy.

Yes. On any product page, choose “2 pairs” or “3 pairs” and pick the color and size for each pair. The set price ($119.90 for 2 pairs, $149.90 for 3 pairs) is applied automatically in your cart.

Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.

Not yet. We currently ship to the United States only.